Terms and Conditions
Last Updated: 09/03/2025
Welcome to MovingToEU.com, owned and operated by THE BETTERSELF COMPANY LTD (“we,” “us,” or “our”). By accessing or using our website and services, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, you must refrain from using our services.
1. Acceptance of Terms
By using our website, purchasing digital services, or accessing digital assets, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
2. Services Provided
MovingToEU.com offers digital services and digital assets globally. These include, but are not limited to, informational content, e-books, consulting, and other digital products related to moving and living in the European Union.
3. No Legal or Financial Advice
The content and services provided on MovingToEU.com are for informational purposes only and should not be considered legal, financial, or professional advice. We do not guarantee the accuracy, reliability, or completeness of the information provided. Users should seek professional guidance before making decisions based on our content.
4. User Responsibilities
Users must be at least 18 years old or have parental consent to use our services.
You agree not to misuse, copy, distribute, or exploit our digital services and assets for unauthorized purposes.
You are responsible for ensuring that your use of our services complies with applicable laws in your jurisdiction.
5. Intellectual Property
All content, digital assets, and services available on MovingToEU.com, including but not limited to text, graphics, logos, and software, are the property of THE BETTERSELF COMPANY LTD and protected by intellectual property laws. Unauthorized reproduction, distribution, or modification is strictly prohibited.
6. Payments and Refunds
All purchases of digital services and assets are final and non-refundable, unless otherwise stated.
We reserve the right to change our pricing, services, or policies at any time.
7. Limitation of Liability
MovingToEU.com and THE BETTERSELF COMPANY LTD shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or services.
We do not guarantee uninterrupted access to our website or that our digital services will be error-free or free of viruses or harmful components.
Users acknowledge that they use our services at their own risk.
8. Indemnification
You agree to indemnify, defend, and hold harmless THE BETTERSELF COMPANY LTD, its directors, officers, employees, and affiliates from any claims, damages, liabilities, costs, or expenses arising from your misuse of our services, violation of these Terms, or infringement of any rights.
9. Third-Party Links and Services
MovingToEU.com may contain links to third-party websites. We do not control, endorse, or assume responsibility for third-party content, services, or policies. Your interactions with third-party services are at your own risk.
10. Termination of Services
We reserve the right to suspend or terminate your access to our services at any time, without prior notice, if you violate these Terms and Conditions or engage in prohibited activities.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes shall be resolved exclusively in the courts of the United Kingdom.
12. Changes to Terms and Conditions
We may update these Terms at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the revised Terms.
13. Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
THE BETTERSELF COMPANY LTD
Company Number: 13497498
UTR Number: 82870 28065
Address: 128 City Road, London, EC1V2NX, United Kingdom
Email: info@better-self.co, info@movingtoeu.com
Return and Refund Policy
Last Updated: [16/03/2025]
At MovingToEU.com, operated by THE BETTERSELF COMPANY LTD, we provide digital products and services, including downloadable content, guides, and consulting materials. Due to the nature of our digital products, we maintain a strict no-refund policy.
1. No Refunds for Digital Products
As our products are instantly accessible and downloadable, we do not offer refunds, cancellations, or returns after a purchase is made. This is in accordance with UK and EU consumer laws, which state that digital content is non-refundable once the download or access has begun, provided that the customer agrees to waive their right to withdraw before downloading.
By purchasing from MovingToEU.com, you acknowledge that:
• You expressly consent to receiving immediate access to the digital product.
• You waive your right to a 14-day withdrawal period under UK and EU law.
• You understand that refunds are not possible once access to the digital content has been granted.
2. Exceptions to the No-Refund Policy
A refund may only be considered in the following rare cases:
• Duplicate Purchases: If you accidentally purchase the same digital product twice, you may contact us for a resolution.
• Technical Issues: If you are unable to access the purchased digital product due to a technical issue on our end, we will assist in resolving the issue. If the issue cannot be resolved, a refund may be considered.
• Failure to Deliver: If, for any reason, the digital product is not provided after purchase and we cannot resolve the issue, a refund may be issued.
Requests for refunds in these cases must be made within 7 days of purchase and submitted to info@better-self.co.
3. Chargeback and Fraud Prevention
We take fraudulent refund claims and chargebacks seriously. If an unauthorized chargeback is initiated without valid grounds, we reserve the right to:
• Provide proof of product access and purchase to the payment provider.
• Ban the customer from future purchases.
• Take legal action if necessary.
4. Consumer Protection & Legal Compliance
We comply with UK and EU consumer protection laws, which distinguish digital content from physical goods. Under UK and EU laws, you typically have a 14-day right to cancel purchases. However, this right does not apply once a customer agrees to immediate access and downloads the digital content.
By purchasing from MovingToEU.com, you explicitly agree to:
• Immediate access to digital content.
• Waiving your right to withdrawal under the UK Consumer Rights Act 2015 and EU Consumer Rights Directive 2011/83/EU.
5. Contact Information
For any questions regarding this policy, please contact us at:
THE BETTERSELF COMPANY LTD
Company Number: 13497498
UTR Number: 82870 28065
Address: 128 City Road, London, EC1V2NX, United Kingdom
Email: info@better-self.co