GDPR and Cookie Policy
Last Updated: 09/03/2025
At MovingToEU.com, operated by THE BETTERSELF COMPANY LTD, we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This policy explains how we collect, use, and store your data, as well as your rights concerning personal information.
1. Data Collection and Processing
We collect personal data only when you opt-in and provide it voluntarily through our website, contact forms, or service requests. The data we may collect includes:
Name
Email address
Phone number
Address
LinkedIn or other social media contact details
We only use this data for the purposes explicitly stated at the time of collection, such as providing our services, responding to inquiries, or sending relevant updates.
2. Legal Basis for Processing Personal Data
We process personal data based on the following legal grounds:
Consent – When you opt-in and provide your information voluntarily.
Legitimate Interest – For communications related to our services.
Contractual Obligation – If data processing is required for the fulfillment of our digital services.
Legal Compliance – If we are required to process data under legal obligations.
You can withdraw your consent at any time by contacting us at info@better-self.co.
3. Data Storage and Protection
We store personal data securely and implement measures to prevent unauthorized access, loss, or misuse.
We do not sell or share personal data with third parties for marketing purposes.
Data is retained only as long as necessary for the purposes stated or as required by law.
4. Your GDPR Rights
Under the GDPR, you have the following rights regarding your personal data:
Right to Access – Request a copy of your personal data.
Right to Rectification – Correct inaccurate or incomplete data.
Right to Erasure – Request deletion of your data (“right to be forgotten”).
Right to Restriction – Limit how we process your data.
Right to Data Portability – Receive a copy of your data in a structured format.
Right to Object – Object to processing based on legitimate interest.
Right to Withdraw Consent – Stop data processing based on your consent at any time.
To exercise these rights, contact us at info@better-self.co.
5. Cookies and Tracking Technologies
MovingToEU.com uses cookies to enhance user experience and analyze website performance. By using our website, you agree to our use of cookies.
What Are Cookies?
Cookies are small files stored on your device that help us improve website functionality and provide a personalized experience.
Types of Cookies We Use
Essential Cookies – Required for basic website functionality.
Analytical Cookies – Used for tracking website performance and usage (e.g., Google Analytics).
Marketing Cookies – Used for personalized advertising and remarketing (only with consent).
Managing Cookies
You can control and disable cookies through your browser settings. However, disabling cookies may affect website performance.
6. Third-Party Services
We may use third-party services such as Google Analytics or email marketing tools to improve our services. These services comply with GDPR and have their own privacy policies.
7. Data Transfers
We may process and store data outside of the UK or EEA. If such transfers occur, we ensure adequate protection measures in compliance with GDPR standards.
8. Contact Information
For any GDPR or privacy-related inquiries, please contact us at:
THE BETTERSELF COMPANY LTD
Company Number: 13497498
UTR Number: 82870 28065
Address: 128 City Road, London, EC1V2NX, United Kingdom
Email: info@better-self.co
9. Changes to This Policy
We may update this GDPR & Cookie Policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically.
By using MovingToEU.com, you consent to the terms outlined in this GDPR and Cookie Policy.
Return and Refund Policy
Last Updated: [16/03/2025]
At MovingToEU.com, operated by THE BETTERSELF COMPANY LTD, we provide digital products and services, including downloadable content, guides, and consulting materials. Due to the nature of our digital products, we maintain a strict no-refund policy.
1. No Refunds for Digital Products
As our products are instantly accessible and downloadable, we do not offer refunds, cancellations, or returns after a purchase is made. This is in accordance with UK and EU consumer laws, which state that digital content is non-refundable once the download or access has begun, provided that the customer agrees to waive their right to withdraw before downloading.
By purchasing from MovingToEU.com, you acknowledge that:
• You expressly consent to receiving immediate access to the digital product.
• You waive your right to a 14-day withdrawal period under UK and EU law.
• You understand that refunds are not possible once access to the digital content has been granted.
2. Exceptions to the No-Refund Policy
A refund may only be considered in the following rare cases:
• Duplicate Purchases: If you accidentally purchase the same digital product twice, you may contact us for a resolution.
• Technical Issues: If you are unable to access the purchased digital product due to a technical issue on our end, we will assist in resolving the issue. If the issue cannot be resolved, a refund may be considered.
• Failure to Deliver: If, for any reason, the digital product is not provided after purchase and we cannot resolve the issue, a refund may be issued.
Requests for refunds in these cases must be made within 7 days of purchase and submitted to info@better-self.co.
3. Chargeback and Fraud Prevention
We take fraudulent refund claims and chargebacks seriously. If an unauthorized chargeback is initiated without valid grounds, we reserve the right to:
• Provide proof of product access and purchase to the payment provider.
• Ban the customer from future purchases.
• Take legal action if necessary.
4. Consumer Protection & Legal Compliance
We comply with UK and EU consumer protection laws, which distinguish digital content from physical goods. Under UK and EU laws, you typically have a 14-day right to cancel purchases. However, this right does not apply once a customer agrees to immediate access and downloads the digital content.
By purchasing from MovingToEU.com, you explicitly agree to:
• Immediate access to digital content.
• Waiving your right to withdrawal under the UK Consumer Rights Act 2015 and EU Consumer Rights Directive 2011/83/EU.
5. Contact Information
For any questions regarding this policy, please contact us at:
THE BETTERSELF COMPANY LTD
Company Number: 13497498
UTR Number: 82870 28065
Address: 128 City Road, London, EC1V2NX, United Kingdom
Email: info@better-self.co